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Change your plan

Upgrade

To upgrade to Developer or Startup plans, go to Settings, then Usage & billing > Change plan, and select your desired plan. Upgrading to a Scale plan requires the Browserbase team. Book a demo to get started. You can also reach Browserbase at sales@browserbase.com.

Upgrade to Verified

Contact Browserbase to confirm Verified eligibility and enable it for your project. Learn what Verified includes and how it works.

Cancel

To cancel your Browserbase plan, go to Settings, then Usage & billing > Change plan, and select Free Plan.

Invoices

The invoices you receive depend on your plan:
  • Free: No invoices.
  • Developer and Startup: Two separate invoices: a subscription invoice for your plan’s base price and a usage invoice for Model Gateway tokens and overages (usage beyond your plan’s included allocations).
  • Scale: One invoice covering your plan and usage.
To view your invoices or update your payment method, go to Settings, then Usage & billing. For any other invoice questions, contact support.

Adding VAT to invoices

To add your tax ID to future invoices:
  1. Go to Settings, then Usage & billing > Manage billing.
  2. In the Stripe customer portal, select Update information and add your tax ID.
Your tax ID will appear on all future invoices. To add it to a previous invoice, contact support.

Redeem a promo code

Enter promo codes at checkout when you upgrade to a paid plan:
  1. Go to Settings, then Usage & billing > Change plan, and select a plan.
  2. On the checkout page, select Add promotion code and enter your code before you pay.
If you’re already on a paid plan, contact support to apply a code.

Remove a payment method or stop automatic payments

Paid plans renew automatically using the card on file. To stop future charges, cancel your plan by switching to the Free Plan. Removing your card doesn’t cancel your subscription. To replace your card with a different one, go to Settings, then Usage & billing, and update your payment method.

Account and sign-in

Change your login email

You can’t change your login email from the dashboard. Contact support from your current login email and include the new address you want to use.
The email in the Stripe customer portal (Usage & billing > Manage billing) is your billing email, used for invoices and receipts. Changing it doesn’t change your login email.

Set up two-factor authentication (2FA)

2FA is currently available only to Enterprise customers, through SSO.
Browserbase doesn’t offer built-in 2FA for email and password sign-ins. Enterprise customers can enforce 2FA through their identity provider (for example, Okta or Microsoft Entra ID) once SSO is set up. If you sign in with Google, the 2-Step Verification settings on your Google account also apply when you sign in to Browserbase.

Delete your account

To delete your account, contact support from your login email and ask for your account to be deleted. If you only want to stop paying, you don’t need to delete your account. Cancel your plan by switching to the Free Plan instead.

Contact support

For anything this page doesn’t cover, email support@browserbase.com.

Plans & pricing

Compare plan features for your browser workloads.

Measure usage

Inspect usage to understand your browser costs.